KeyWe Comprehensive Terms and Conditions

Terms of Use

ARTICLE 1. Purpose Thank you for using services provided by keywesmartlock CO., ltd. (the "Company"). The keywesmartlock Comprehensive Terms and Conditions ("Terms and Conditions") are applied to keywesmartlock and KeyWe services ("Services") and are meant to help you get used to a wide range of Internet and mobile services the Company has to offer. These Terms and Conditions outline general provisions including the rights, duties and responsibilities, terms of use and procedures necessary in your use of Services. We hope you will take time to read them carefully. • “keywesmartlock Services” mean any service provided by the Company under the brand name of keywesmartlock • “KeyWe Services” mean any service provided by the Company under the brand name of keywesmartlock ARTICLE 2. Contents, Effect and Changes of the Terms and Conditions • The Company will post these Terms and Conditions in an applicable Service or on the front page of Services or send notifications thereof in other methods. The Terms and Conditions will have effect on anyone who agrees to them. • Our Terms and Conditions may change, if necessary, to the extent that they do not violate relevant laws and regulations. In case of any changes, the Company, in principle, will notify or inform you about the changes at least 15 days prior to the effective date. If the changes inevitably affect you adversely, the Company will send email to the email address you use as a keywesmartlock Account or KeyWe ID, send notifications or use any other reasonable means to notify or inform you about such changes at least 30 days prior to the effective date. • You are deemed to agree to the revised Terms and Conditions unless you express yourself after the Company clearly notifies or informs you as described above that you are deemed to be agreeing to any changes made if you do not give refusal no later than seven (7) days after the effective date of the revised version. If you do not agree to the revised terms for a Service, you may terminate your use of that Service in accordance with Paragraph 1, Article 12. ARTICLE 3. Additional Terms Any matters not specified in these Terms and Conditions will be subject to relevant laws or individual terms and services of a relevant Service, policies and rules that the Company may adopt from time to time ("Guiding Principles"). If there is a conflict between these Terms and Conditions and the Guiding Principles, the Guiding Principles will control for that conflict. ARTICLE 4. Creating KeyWe Account A KeyWe account is a combination of characters, special characters and numbers you registered before to personally identify yourself in Services. You may create your own KeyWe Account once you agree to the Terms and Conditions, register your KeyWe Account and password, and if needed, the Company may approve your account after verifying your email address or telephone number. Of course, if you want, you may also create a KeyWe nickname. ARTICLE 5. Rejecting or Withholding Approval of Creating KeyWeAccount . 1. The Company may not approve of your creation of KeyWe Account if any of the following applies. Especially, if you are under 14 years old, you can create a KeyWe Account only if you have consent from your parents or legal guardian. • If the Company had deleted your KeyWe Account ; • If you have attempted to create a KeyWe Account by using a third party’s name, email address or personal information; • If you did not enter required information or entered false information in the process of creating a KeyWe Account ; or • If you violate any applicable law or regulation, or additional terms or standards set by the Company. 2. If it is found that you have created a KeyWe Account in violation of the above conditions, the Company may immediately stop providing Services to you, delete your KeyWe Account, or place other appropriate restrictions. 3. On the following occasions, the Company may withhold consent to creating your KeyWe Account . • If there is no practical space in the installed capacity to provide Services; • If a technical issue is found, at our discretion, in providing Services; or • If the Company finds it necessary for financial or technological causes. ARTICLE 6. Managing KeyWe Account 1. You should be the only person who signs in with your KeyWe Account should never let others use them. You should manage your password by yourself so that others may not have unauthorized access to KeyWe Account. If you learn of any unauthorized use, please contact the Customer Service and let us know. The Company will provide you with instructions to protect your account or ID from unauthorized access by others. 2. You may view and change your information using the Settings menu in Services. However, you may not be able to change some information like your KeyWe Account, phone number and unique device identifiers required for us to provide and manage Services. If you want to update the information you provided us at the time of signing up for Services, you may change it directly on the Services or contact us via email or Customer Service. 3. The Company is not responsible for any losses resulting from your failure to update information in Services ARTICLE 7. Providing and Changing Various Services, etc. 1. The Company offers you various Services you can enjoy on the Internet or through your mobile devices, such as a social networking service, bulletin board, online content service, and location-based services. You may download Services from application stores and install them on your smartphone, install Services on your personal computer or visit our website to use Services we offer. We kindly ask for your understanding that we have to send separate notifications on the details of each Service, for this is to ensure immediate changes and improvements on our Services to meet your needs. Please feel free to view the detailed instructions for use of each Service that will be made available through the application store, the “Q&A” center for each Service, and the applicable guidelines and notifications. 2. The Company grants you a personal, worldwide, non-assignable, non-exclusive and royalty-free license necessary for your use of the software provided to you by the Company as part of Services. Please do not forget, however, that this does not grant you the right to use our trademark or logo. 3. The Company may provide you with updates of the software needed to use Services once a new feature is available or an unnecessary feature is removed. Please update the software regularly so that you may use and enjoy the benefit of Services. 4. For quality services, the Company may send you service announcements, administrative messages, advertisements and other information related to your use of Services by email or post them on the Services. 5. If you encounter problems like system errors while using Services, please contact the Customer Service at any time. 6. If you choose to connect to a 4G/LTE network provided by your carrier when using KeyWe Services, please note that you may be charged additional data fees by your carrier. You’ll be responsible for any additional data charges incurred when using KeyWe Services. Please contact your carrier for further inquiries regarding your data plans. ARTICLE 8. How to Use Services and Things to Be Careful of 1. You may freely use our Services, but please do not forget that you may not misuse them as follows: • Don't interfere with our Services or try to access them using a method other than the ones we provide or approve. • Don’t collect or use information of other Service users or provide it to any third party. You should not use Services for profit and send or post offensive, obscene or illegal content like information that infringes upon copyright. • Don't copy, modify, distribute, sell, transfer, lease, or pledge any part of our Services or included software, or allow any third party to use them without the Company's consent. You should not reproduce, disassemble, duplicate or alter Services, nor may you reverse engineer or attempt to extract the source code of the software. 2. You may not assign, transfer or pledge the rights to use Services or any contracts with us. 3. If you do not comply with our terms or policies or applicable law, the Company may investigate your misconduct, suspend or stop providing Services to you, or restrict you from signing up again. 4. If you do not have any record of signing in or accessing Services during the time period set by applicable laws, we may discard or store your information separately by sending email or SMS notifications to the address you registered with or using other effective means. If there is not enough necessary information as a result, you may not be eligible to use Services. ARTICLE 09. Using Paid Services 1. Our Services are provided free of charge, but there may be a few paid Services. For example, you may send keys with your friends for free but should buy some emoticons to send them to friends. Similarly, you may use KeyWe Service for free but should pay for Premium Service. 2. If you are using paid Services, you may use them after payments are made. We accept payment methods like mobile phone, credit card, phone call, bank transfer, deposit without a bankbook, prepaid electronic payment options, etc. Available payment methods may vary by paid Services. Payments will be automatically charged for Services billed every month unless you stop using the Service and send us a request to cancel automatic charges. 3. The Company may ask for more personal information necessary to proceed with the payment, and you should provide the Company with accurate information. 4. In case of a wrong payment amount or a full refund, the Company should send a refund to your original payment method. If it is impossible to refund to the original payment method or partial refunds are required for the termination of a Service, the Company will make refunds in a manner it chooses at its discretion. The Company should refund within three (3) business days from the date refund obligations incurred and interest rate for overdue refunds will be set at an annual rate of 11 per cent. Please note that we do not pay interest for arrears if we need your support for refund and you caused the delay. If the refund is attributable to you, you may bear the cost incurred in refunds. If the refund is attributable to the Company, the Company will cover the cost. 5. If there is a conflict between Paid Service Policy in these Terms and Conditions and Paid Service Policy of each Service, the latter will control for that conflict. ARTICLE 10. Using, Modifying and Terminating Services 1. The Company does its best to provide Services 24/7 all year round. However, we may temporarily stop our Services for regular or temporary inspection for maintenance, repair or for other reasons, and we will make sure to give you advance notice within Services on such occasions. If Services are unexpectedly suspended, the Company will make its utmost efforts to figure out the possible causes and restore Services as soon as possible. 2. We may modify functionalities or features of a Service, or suspend or stop a Service because the contract signed with a content provider for service provision is terminated or modified or a new service is launched. We will post notice of such modifications or terminations on the front page of Services or on the screen or the notice page in the applicable Service. We will make reasonable efforts to notify you individually of any modification or termination that materially affect your rights or obligations, by sending electronic messages or an email to the email address you use as a KeyWe Account , or through other similar mechanisms. ARTICLE 11. Terminating the Use of Service 1. You may request for the termination of these Terms and Conditions at any time by using the menu provided in Services. The Company will take actions accordingly in a swift manner as required under the relevant laws and regulations. 2. Upon the termination of the Terms and Conditions, unless we are required to preserve your information under the relevant laws and/or the Privacy Policy, all the data such as your information or Posts will be deleted. If your Posts are clipped or shared by a third party using another sharing function or if you have added comments to Posts of a third party, such data will not be deleted, to the extent necessary, for other Service users. 3. Also, you may opt out of some of our various Services. In such a case, the data in relation to the discontinued Service will be deleted while KeyWe Acoount will be left intact for use of other Services. 4. You may discontinue using paid Services after you ask for termination and the Company gives approval. Refunds will be made if there is remaining non-refunded amount. If there is a conflict between the provisions of each paid Service and these Terms and Conditions on ways and effects of discontinuing Services, the provisions of each Service will control for that conflict. 5. You may apply for using Services again even after you terminated Services. There may be a delay before the new state is reflected on some Services. Please see the Guiding Principles for detailed information.

Privacy Policy

Keeping your personal information safe is one of our top priorities. We use your personal information we collect only within the purposes and scope for which your consent is given to us to provide better services. Unless we get your consent or are otherwise permitted by law, the Company will never share your personal information with a third party, so please do not worry. ARTICLE 1. Changes to Privacy Policy This Privacy Policy may be updated from time to time to reflect changes to our information practices. If we make any material changes we will notify you by email(sent to the address specified in your account), otherwise through the Service (e.g. in our blog or by a notice when you log in), or by means of posting an updated version of this Privacy Policy on the Site. We encourage you to periodically review this page for the latest information on our privacy practices. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service. In all of the above cases, your continued use of the Service after any notice or posted modified Privacy Policy indicates acceptance of the modified Privacy Policy. ARTICLE 2. Collection of Personally Identifying Information In the course of using the Services, you may provide and we may collect certain personally identifying information that can be used to contact or identify you, administer your account and to provide the Services (“Personally Identifying Information” or “PII”). PII may include, but is not limited to, your name, photo, phone number, device information, email address. You may at any time refuse to provide the PII that we request; however, this may limit our ability to sell you products or to provide the Services to you. ARTICLE 3. How We Use Personally Identifying Information PII is used for the following purposes: • To provide, administer and improve our Services, • To better understand your needs and interests, • To fulfill requests you may make, • To personalize your experience, • To provide Service announcements, • To provide you with further information and offers from keywesmartlock or third parties; • To administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by KeyWe or our business partners; and • To comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity. ARTICLE 4. Information Related to the Use of the Services Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both account holders and non-account holders. Log Data may include information such as a user’s Internet Protocol (IP) address, location, device and browser type, operating system, the pages or features of our Services to which a user browsed and the time spent on those pages or features, frequency with which the Services are used by a user, search terms, the features and links on our Services that a user clicked on or used, and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our users’ needs and preferences. ARTICLE 5. Device and Application Operation We may record information relating to the setup, general performance, and operation of our Service, your application and lock (and of other of our locks in your home or business or that you otherwise may access), including device status, logs of those who lock/unlock the device and Service, the members that you invite, and those people who may invite you as a member, to use the device and application. We use this information to allow you (and us) to operate and monitor your device and our Service. If you enable the Smart-open or Magic-touch feature, the application will track your location using GPS, Wi-Fi, Cellular in order to determine when your application nears KeyWe devices that you have permission to access (e.g. when you are near home). This information will only be stored on your device, and not on our servers. This information will tell your mobile device to start listening for your lock more often (increasing the polling). This improves the KeyWe device’s performance and saves your mobile device’s battery life. ARTICLE 6. Service Account Set Up In order to use an KeyWe product, you must download our mobile application and set up an account. During this process, we will ask you for certain information necessary to establish and use your account, including your name, telephone number, email address, and profile photo. ARTICLE 7. Mobile Data When you use certain features of the Service, in particular our mobile applications, we may receive, store and process different types of information about your location, including general information (e.g., IP address) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Service or specific features of the platform). If you access the Service through a mobile device and you do not want your mobile device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your mobile device. See your mobile device manufacturer’s instructions for further details. Of course, if you do this, Service functionality (such as the Smart-open or Magic-touch feature described immediately above) may not work. ARTICLE 8. Testimonials We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us. If you provide us with comments or feedback we may collect your name and e-mail address, as well as any other content included in the e-mail to send you a reply and improve our Service. ARTICLE 9. Changing or Deleting Your Information All KeyWe users may review, update, correct or delete the PII in their registration profile by logging into their account and changing the “My Pages” associated with their account. Removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account will be deactivated and you may lose access to the Service and your use of the device. You may also contact us at if you have additional questions or concerns. We’ll take steps to modify or delete your information as soon as is practical, but some information may remain in archived/backup copies for our records or as otherwise required by law. ARTICLE 10. Security The security of your personal information is important to us. We follow generally-accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. IMPORTANT When you use the Service, your data may be sent to the South Korea and possibly other countries

Terms of Location Information Gathering

1. The Company may include location-based services (“LBS”) in its range of Services to provide you with useful services in everyday life. 2. Please refer to the company information as a location information provider and an LBS provider. • Company: keywesmartlock Corp. • Address: #1203 , Hanshin IT Tower ,272 Digital Ro • Contact:Phone / +82-1544-6807 • Email / 3. The Company offers LBS for free with location information it receives from a location information provider that collects such information from your terminals or other devices. Here are the details: • Location Sharing Service - You can share your current location information or certain other location with other users or upload relevant Posts. • Information Service - You can receive daily life information or advertisements based on your current location • Content Sharing Service - You can share content with other users by using location information linked to content or stored in photos or other content you have. 4. If you are under 14 years old and want to use LBS based on your personal location information, the Company should have consent from your parents or legal guardian to use or offer your location information. If it is found that you are using LBS without such consent, the Company may promptly suspend your use of LBS or impose other necessary restrictions. 5. You, including legal guardians of users under 14 years old, may withhold your consent to any of LBS, the use of personal location information, and the purpose of providing such information, and the scope of those who receive it. You may also revoke any or all consent on use and provision and request temporary suspension. The Company may save personal location information and data confirming the use and provision of location information for six (6) months or longer in accordance with Act on the Protection, Use, etc. of Location Information. If you revoke any or all consent, the Company will discard without delay such personal location information and data confirming the use and provision of location information. 6. You, including legal guardians of users under 14 years old, may request access to or for notification of the data confirming the use and provision of location information, or the reasons and details of provision of your personal location information to a third party pursuant to the relevant laws and regulations. Moreover, if the relevant data contains an error, you may demand correction thereof. If we directly provide your personal location information to a third party you designate, we will promptly notify you of the third party to whom your personal location information is provided, the date, time and the purpose of such provision through your smartphone or other devices we collected your personal location information pursuant to the relevant laws and regulations. 7. If the custodian of minors of age 8 and under, person of incompetence or mentally disabled, among others, provides written consent for the use or provision of the personal location information, it will be deemed consent from such individual. In such case, the custodian may exercise all rights in regards to the personal location information. 8. If your right has been infringed in relation to LBS or you need to exercise your rights, you can get assistance from our Customer Service. If a dispute arises between the Company and you in connection with the location information, and if such dispute is not amicably settled, you may submit a request for mediation to the Personal Information Dispute Mediation Committee in accordance with Paragraph 2, Article 28 of Act on the Protection, Use, etc. of Location Information and Article 43 of Act on the Protection of Personal Information.